Yesterday, I received a message 3 hours before my flight TK7313 from Hatay to Sabiha Gokcen Airport, stating that the flight was canceled due to force majeure. This area is in crisis, and there was no valid reason for this cancellation. We were all affected. I had to cancel my flight and book a business class ticket from Gaziantep 8-9 hours later. There is no explanation for the cancellation; they just say 'force majeure' without any weather issues. Is it because the plane wasn't full? They need to explain this. I will also file a complaint with CIMER. Although I got my refund, I was still affected. We come here to help in the earthquake zone, yet Turkish Airlines, which claims to be a global brand, fails us. If you carry the Turkish flag, you should act accordingly and not inconvenience people. Making such a decision 2-3 hours before the flight is simply unacceptable. You claim to offer alternative flights, but this is not a solution. I will also write to CIMER. PNR: Urkrlw.
Turkish Airlines sent a message on August 12, 2023, stating that my ticket at Sabiha Gokcen Airport was canceled due to force majeure. However, this message did not mention the airport change, which was more important than the time and date change. They provided incomplete information. I changed my...
I purchased a ticket from Turkish Airlines for the Sivas-Istanbul flight on 17.09.2023 at 10:50. On the day of the flight, there was a 20-minute delay before boarding and a 40-minute delay after. After about an hour, the flight was canceled due to what they called a 'force majeure' without providing...
My flight with ticket number TK7313 from Hatay to Sabiha Gökçen was canceled. Due to the lack of flights to this location, I specifically called the airline company and they assured me that in case of cancellation, they would send me on any available flight. However, my flight is now canceled and I ...
On December 24, 2023, my flight TK7331 from Ordu Giresun Airport to Sabiha Gokcen Airport, scheduled to depart at 11:25, was changed to depart from Samsun at 15:30 due to force majeure. I also had a connecting flight PC 260 from Sabiha Gokcen to Podgorica at 16:35. When I contacted Pegasus customer ...
Due to a force majeure 6 hours before the flight, Turkish Airlines canceled the first flight of my Trabzon-Sirnak flight with a connecting flight from Istanbul at 03.50 on Tuesday, July 4. Half an hour later, they changed the first flight of my connecting flight on the spur of the moment and gave me...
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