I purchased a ticket for my 8-year-old daughter from Turkish Airlines for a flight on 20.05.2024. As her mother, I was not a passenger; my daughter was supposed to travel alone. However, the Mardin-Istanbul flight scheduled for 14:05 was canceled after hours of delay. After the cancellation, we were informed that she could take the flight at the same time the next day and stay overnight at a hotel partnered with Turkish Airlines for free. Since we came from afar and had no place to stay, I had no choice but to place my daughter in the hotel. However, I couldn't leave an eight-year-old child alone in a hotel, so I had to stay there as well. Despite explaining my situation and stating that the passenger was an eight-year-old child, Turkish Airlines charged me for the hotel. When I requested a refund, they refused, stating that I was not a passenger. Would I choose Turkish Airlines again? Never.
Flight Delay and Missed Connection Experience On September 2, 2023, I traveled from Rome to Ankara via Turkish Airlines for a business trip. However, due to a delay in departure from Rome and extended taxiing time at Istanbul Airport, I missed my connecting flight to Ankara. When I approached the tr...
On January 4, 2024, I had a flight with Turkish Airlines (PNR code: tzssfu) from Batman to Izmir with a layover in Ankara, traveling with my 8-month-old baby. The flight from Batman to Ankara was slightly delayed, and as a result, the connecting flight TK7016 from Ankara to Izmir, associated with ti...
On 04.01.2024, I had a flight with Turkish Airlines (PNR code: TZSSFU) from Batman to Izmir with a layover in Ankara, traveling with my 8-month-old baby. Due to a short delay on the flight from Batman to Ankara, the connecting flight TK7016 from Ankara to Izmir, associated with ticket number 2352213...
On March 31, 2024, at 09:05 AM, we were scheduled to fly from Tivat Airport to Istanbul Airport, and then to Ankara Esenboga Airport. We learned through an email received at 4:10 PM on March 30, 2024, that our Tivat-Istanbul flight was canceled due to 'operational reasons.' At that time, my wife, my...
On 03.07.2024, I purchased round-trip tickets from the official Turkish Airlines website for the Istanbul-Mardin flight (TK2676) departing at 11:20 and returning on 06.07.2024 from Mardin-Istanbul (TK2679) at 20:10, for myself and my spouse. Despite arriving at Istanbul Airport at 10:40 on 03.07.20...
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