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Turkish Airlines Flight and Seat Change Complaint

Ali
Turkish Airlines
May 31, 2024 2:52 PM32

On 18.04.2024, I purchased a round-trip ticket from Sabiha Gokcen to Ordu-Giresun for the dates 15.06.2024-21.06.2024 through the THY mobile app. After completing the ticket transaction, I selected my seats and bought round-trip seats for ₺138.00 (69x2). About a month ago, I received a message stating that my flight and time had changed due to Anadolu Jet's transition to A Jet, and I was asked to confirm. I confirmed on 30.06.2024. On May 31st, I received a refund for my seats. I contacted both THY and A Jet to purchase new seats and was told I could buy them for ₺210.00 (105x2). I objected but still wanted to buy them; however, I couldn't complete the purchase. Firstly, I request that seat changes not be processed like ticket changes and that I be given the same seat at the original price I paid. Sincerely,
Ali T**** 0532********77
a*********@gmail.com

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