I was not allowed to board the June 23rd Milan flight due to overbooking. They promised compensation of €400, stating that the process would be quick and that I could receive it either in Milan or Istanbul. At Milan airport, I couldn't get the payment as only the city center THY office handles it. Upon returning to Istanbul on July 4th, the relevant office at the airport informed me that they had no cash and that I needed to fill out an online form. They assured me that THY would contact me to get my IBAN details and transfer the money to my account. Despite 20 days passing and multiple feedback submissions and calls to customer service, my compensation has not been paid. They haven't contacted me at all. I've been struggling with this for days. They promise immediate payment and excellent care when you're denied boarding, but afterward, you have to deal with everything yourself. Please, just pay my compensation!
On August 5, 2023, I was not allowed to board the TK2414 Istanbul - Antalya flight due to overbooking. I was informed that I was entitled to a compensation of €100, but I couldn't receive it at that moment because there was no cash available. I was told to provide feedback online, and that my compen...
THY does not grant my overbook compensation rights. I had an overbook with my THY Istanbul-Stockholm flight for two consecutive days on July 31 and August 1, 2023. In return, they gave me two checks for 400 euros each and repeatedly told me that I could get it in cash that same day. Afterward, altho...
On August 7, 2023, at 16:20, I was not allowed to board the Istanbul-Antalya THY flight despite meeting all conditions and completing my procedures well in advance, due to overbooking. Although there was a 17:30 flight, I had to wait at the airport until the 23:00 flight. They promised a compensatio...
Turkish Airlines is not fulfilling its compensation payment obligations due to overbooking. I had a very negative experience with my TK1766 Warsaw-Istanbul flight on 07-07-2024. Due to Turkish Airlines' overbooking, I was not allowed to board the plane even though I had no fault. I remained calm. On...
On 07.08.2023 at 16:20, despite meeting all the requirements and completing our procedures well in advance, I was not allowed to board the THY flight from Istanbul to Antalya due to overbooking. Although there was a 17:30 flight, I had to wait at the airport until the 23:00 flight. They informed me ...
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