Turkish Airlines Didn’t Help Correct My Ticket Date and I Had to Buy Another One

Selahattin
Turkish Airlines
December 17, 2024 12:03 PM185

I mistakenly bought a ticket for Wednesday, December 25, 2024, when I meant to get one for Wednesday, December 18, 2024. I quickly recognised the error and reached out to Turkish Airlines to amend the date, eager for a swift solution. Unfortunately, I was unable to receive any help or support, despite my attempts. Due to my travel plans on December 18, I was forced to buy a second ticket for the right date, leading to extra costs that could have been avoided. This situation could have been easily fixed with more attentive customer service. I respectfully urge Turkish Airlines to look into this issue and contemplate refunding the additional amount I incurred because of this unnecessary situation.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

My Turkish Airlines flight was canceled on short notice. I wish to know about my rights, especially regarding compensation, rebooking options, and accommodation. What are my rights for canceled flights?

634 Complaint

Completing my Turkish Airlines flight ticket purchase, I noticed a spelling mistake in my name on the ticket. I should correct it immediately so that it matches my ID information. How can I change my name on the ticket? identification.

41 Complaint

Similar Complaints

1

THY Incorrect and Misleading Information Provided

Ridvan
Turkish Airlines
July 18, 2024 9:06 PM36

On July 18, 2024, at 19:45, I purchased an economy package ticket from Istanbul Airport to Kutahya Zafer Airport. I mist...

Wrong Ticket Purchase Issue in Turkish Airlines

Cem
Turkish Airlines
November 6, 2023 9:56 PM10

On October 30, 2023, at 23:35, I purchased a flight ticket from Istanbul to Gaziantep. However, after purchasing, I real...