I mistakenly bought a ticket for Wednesday, December 25, 2024, when I meant to get one for Wednesday, December 18, 2024. I quickly recognised the error and reached out to Turkish Airlines to amend the date, eager for a swift solution. Unfortunately, I was unable to receive any help or support, despite my attempts. Due to my travel plans on December 18, I was forced to buy a second ticket for the right date, leading to extra costs that could have been avoided. This situation could have been easily fixed with more attentive customer service. I respectfully urge Turkish Airlines to look into this issue and contemplate refunding the additional amount I incurred because of this unnecessary situation.
I purchased a cheap ticket from Malatya to Istanbul airport with Turkish Airlines for February 22, 2024, at 11:40. While booking, I entered the passenger's ID number and date of birth correctly, but another name was mistakenly written in the passenger name section. I immediately contacted the airlin...
On July 18, 2024, at 19:45, I purchased an economy package ticket from Istanbul Airport to Kutahya Zafer Airport. I mistakenly bought the ticket for the wrong date and requested to change it to July 19, 2024. The customer service representative informed me that date changes were not possible, but I ...
On October 10, 2024, we were scheduled to fly from Istanbul to Amsterdam with Turkish Airlines. On October 9, 2024, I attempted to reschedule our flight to October 12, 2024. Despite being charged €146 as a rescheduling fee for both tickets, the tickets are not showing up in the system. I’ve submitt...
I booked a ticket with reservation code wm8bdf through Skyscanner, which redirected me to the Turkish Airlines website. It was around 3:00 AM. By mistake, I selected January 11, 2024, instead of January 12, 2024, for my departure date. The ticket was marked as non-changeable and non-refundable. I co...
On October 30, 2023, at 23:35, I purchased a flight ticket from Istanbul to Gaziantep. However, after purchasing, I realized that I had mistakenly bought a ticket for 22:55 instead of my preferred time of 19:40. I immediately contacted customer service to change the time. Unfortunately, they said th...
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