Turkish Airlines Charged Me for Rescheduling, but My Tickets Are Missing

Çetin
Çetin
Turkish Airlines
October 11, 2024 1:20 PM104

On October 10, 2024, we were scheduled to fly from Istanbul to Amsterdam with Turkish Airlines. On October 9, 2024, I attempted to reschedule our flight to October 12, 2024. Despite being charged €146 as a rescheduling fee for both tickets, the tickets are not showing up in the system.

I’ve submitted a feedback form to Turkish Airlines customer service but have received no response. When I called again, I requested to pay the fare difference and have the previous rescheduling fee refunded. Even though the original cost for two tickets is €355, they are now asking me for an additional €398!

This is unacceptable. I demand a resolution and my tickets to be issued without further delays or unfair charges.

Comments

Similar Complaints

1

Turkish Airlines Flight Rescheduling Issue

Yener
Yener
Turkish Airlines
June 17, 2024 9:27 PM2

On 20.07.2024, Turkish Airlines rescheduled my flight to 19.07.2024 and forced us to confirm it. They said if we didn't,...

I Was Unable To Change My Turkish Airlines Flight Ticket

Onur
Onur
Turkish Airlines
March 26, 2024 6:47 PM205

I'm O*** A*****, and I'm looking to change the return date of the ticket I purchased for a flight on 20/04/2024. However...

Turkish Airlines Rescheduled My Flight Without My Consent

Alara
Alara
Turkish Airlines
November 18, 2023 12:15 PM5

My flight from Ankara Esenboğa to Çanakkale on November 20, 2023, at 00:30 was rescheduled just three days before the fl...

Turkish Airlines PrimeFly Ticket Refund Issues and Miscommunication

Asım
Asım
Turkish Airlines
May 16, 2024 1:25 PM29

On April 25, 2024, I purchased Istanbul-Samsun and Samsun-Istanbul flight tickets and chose the PrimeFly fare to ensure ...