I purchased a cheap ticket from Malatya to Istanbul airport with Turkish Airlines for February 22, 2024, at 11:40. While booking, I entered the passenger's ID number and date of birth correctly, but another name was mistakenly written in the passenger name section. I immediately contacted the airline to rectify the mistake and requested a correction of the name on the ticket. However, despite multiple attempts through calls and messages, Turkish Airlines has not responded adequately or addressed my request. I am disappointed by the lack of attention to such a simple issue by a reputable company like Turkish Airlines, and I will seek legal recourse if necessary.
I mistakenly bought a ticket for Wednesday, December 25, 2024, when I meant to get one for Wednesday, December 18, 2024. I quickly recognised the error and reached out to Turkish Airlines to amend the date, eager for a swift solution. Unfortunately, I was unable to receive any help or support, despi...
I am unable to understand how my flight ticket for Turkish Airlines' February 15, 2024, 07:55 AM flight was sold to someone else. Due to an issue with the check-in system, I couldn't complete my check-in process. I arrived at Istanbul Airport one and a half hours before my flight to check in and sca...
On April 15, 2024, I purchased a ticket for a flight from Uzbekistan to Mardin with a layover at Istanbul Airport. Although it was indicated that my luggage would be transferred from Istanbul to Mardin, Turkish Airlines failed to complete this process, and my luggage was not transferred to the Mardi...
On 26/08/2026, I purchased 4 tickets for a family flight from Antalya to Istanbul. My 4-year-old child’s name should have been entered as Y****, but due to the system’s auto-complete, it was mistakenly written as Y****. As soon as I noticed the error, I called Turkish Airlines customer service, but ...
On April 14, 2024, I received a message that my Turkish Airlines flight from Batman to Istanbul at 19:25 was delayed to 21:15 due to operational and force majeure reasons. Despite being at the airport counter at 20:00 and checking in, they did not let me in, stating that the flight was rescheduled t...
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