Turkish Airlines Customer Service Has Not Responded Adequately or Addressed My Request

I purchased a cheap ticket from Malatya to Istanbul airport with Turkish Airlines for February 22, 2024, at 11:40. While booking, I entered the passenger's ID number and date of birth correctly, but another name was mistakenly written in the passenger name section. I immediately contacted the airline to rectify the mistake and requested a correction of the name on the ticket. However, despite multiple attempts through calls and messages, Turkish Airlines has not responded adequately or addressed my request. I am disappointed by the lack of attention to such a simple issue by a reputable company like Turkish Airlines, and I will seek legal recourse if necessary.