Turkish Airlines is making every effort to evade paying our compensation for overbooking. Right now in Switzerland, they're being pretty stubborn about giving us a refund. They're saying that the IBAN and name have to match on the same document. I was told to send a screenshot of my online banking, but now they're asking for more documents. I want a solution to my problem.
My ticket purchased from Turkish Airlines was canceled without any reason. As a result of my complaint, I was awarded a compensation of 400€. However, Turkish Airlines wants to pay this amount in ₺ based on the exchange rate on the date the check was issued, or they require an international € IBAN. ...
I purchased a ticket from Turkish Airlines for an international flight. Unfortunately, my flight got overbooked due to excessive ticket sales. I had to stay at Turkish Airlines' hotel that night, and they provided me with a ticket for the next available flight. They assured me that compensation woul...
My wife, daughter, and I were not allowed to board Turkish Airlines flight TK 2431 due to overbooking. We were promised a refund and compensation (€100 per person) which we were told could be collected in cash at the Turkish Airlines ticketing office at Antalya Airport. We accepted this compensation...
On August 7, 2023, at 16:20, I was not allowed to board the Istanbul-Antalya THY flight despite meeting all conditions and completing my procedures well in advance, due to overbooking. Although there was a 17:30 flight, I had to wait at the airport until the 23:00 flight. They promised a compensatio...
I am extremely dissatisfied with Turkish Airlines! There were three options available when I bought my ticket. I went with the company that guaranteed free changes and refunds under any circumstances. However, I requested a change the day after purchasing the ticket and well within the allowed time ...
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