1
Işıl is completely dissatisfied with the result

Turkish Airlines Damaged My New Luggage and Won't Compensate!

profile
March 28, 2024 8:17 pm
3

In November, I traveled with Turkish Airlines on the Dalaman-Istanbul route. I have never encountered such poor service. The wheel of my suitcase, which I had only used twice, was completely damaged. The officials, acting as if I was in the wrong, refused to compensate for the damage and offered unreasonable solutions. I find this situation unacceptable. I didn't think the company's brand value was this low. From now on, I will share my negative experience with all my friends and on my social media accounts, and I will advise them not to fly with you. The attitude displayed after the process is truly disturbing. How can you victimize someone so much and still justify yourself? This situation is both surprising and commendable. I regret it; you have left a very negative brand image both in my mind and in my surroundings.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Turkish Airlines Damaged My Suitcase and They are Unresponsive Now

profile
September 20, 2023 10:24 pm
226
Turkish Airlines Damaged My Suitcase and They are Unresponsive Now

Damaged Luggage and Lack of Attention from Turkish Airlines

profile
August 14, 2023 5:55 pm
3
1
Hasan is completely dissatisfied with the result

Turkish Airlines Damaged My Luggage and Refused to Compensate Despite Proof

profile
December 16, 2024 3:27 pm
144
Turkish Airlines Damaged My Luggage and Refused to Compensate Despite Proof
Turkish Airlines Damaged My Luggage and Refused to Compensate Despite Proof
Turkish Airlines Damaged My Luggage and Refused to Compensate Despite Proof

Turkish Airlines Lost Second Luggage on Istanbul-Dalaman Flight

profile
September 08, 2024 10:38 am
25

Video Complaints See All

Report a Similar Issue