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Turkish Airlines Damaged My Luggage, Compensation Request

Turkish Airlines Damaged My Luggage, Compensation Request
Turkish Airlines Damaged My Luggage, Compensation Request
Turkish Airlines Damaged My Luggage, Compensation Request
Turkish Airlines Damaged My Luggage, Compensation Request
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May 17, 2024 11:10 AM175

On April 23rd, while I was on my flight from Stockholm to Istanbul with Turkish Airlines, my suitcase was given back to me in a damaged condition. As one of the nation's top airlines, their response was quite disappointing. They said the suitcase was already damaged when they got it and made a note of it in their records. But nobody asked me to sign any form saying that the suitcase was damaged when I received it, because it was in perfect condition when I checked it in.

This response is completely unacceptable for an airline that prides itself on offering premium service. I was really hoping for Turkish Airlines to prioritize their customers, but I'm pretty let down by how they handled the situation.

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