Turkish Airlines Seat Assignment Issue on London-Istanbul Flight

6

Despite having chosen and confirmed my seat days in advance for my London-Istanbul flight with Turkish Airlines on 05.01.2024, I learned 12 hours before the flight that my seat was reassigned to someone else. After repeatedly calling the call center, I discovered that the seat I had reserved was sold to another passenger for a fee, and I was reassigned to a different seat. When I provided feedback and requested compensation, I received a demagogic response stating that the seat could be given to someone else due to disability/health reasons. Both the call center and the counter confirmed that my seat was actually sold for money to someone else. The issue here is that they sold the seat service included in the ticket price and took away my right if someone else paid more, without any explanation or communication. Due to this disrespect for passenger rights and disregard for human dignity, I must state that Turkish Airlines does not offer any service quality worth the price difference.

Comments

Similar Complaints

Turkish Airlines Ignored My Paid Seat Reservation

223

Turkish Airlines' Unacceptable Practice of Selling Reserved Seats and Lack of Transparency.  I recently had an extremely...

Turkish Airlines Ticket Issues for Ankara-London Flight

10

I purchased a Turkish Airlines ticket for the Ankara-London flight on 09.06.2024. When I bought the ticket on 25.03.2024...

Turkish Airlines Seat Change Issue

52

On the morning of July 13, 2024, I purchased a ticket for Turkish Airlines flight TK2658 from Istanbul to SIV. When buyi...

Turkish Airlines Flight Ticket Issue on February 15, 2024

27

I am unable to understand how my flight ticket for Turkish Airlines' February 15, 2024, 07:55 AM flight was sold to some...