I received information that my flight TK2603 from Diyarbakir to Istanbul on April 16, 2024, was canceled due to operational reasons. I was offered to use the ticket on a different day, but since my flight was scheduled right after the holiday, I could only find a ticket for four days after my original flight. Despite expressing my desire to travel on the same day without paying extra, I was told 'there's nothing we can do.' I mentioned that there were seats available in business class on another flight that day and expressed my wish to book one of those seats, but this request was also denied.
I cannot understand why the flight was canceled during the busiest period for reasons beyond my control. Moreover, they are offloading all the inconvenience onto the customer while absolving themselves of responsibility. If the mistake is on your part, why are we the ones suffering? If the problem is with you, the solution should also come from you. Turkish Airlines is causing issues I have never experienced with any other company.
Hello, I had a flight ticket from Diyarbakir to Istanbul on April 17, 2024. A few days ago, I received an email stating that the flight was canceled due to 'operational reasons.' When I called customer service, they told me that they could only create a backup reservation. We created a few backup re...
On April 13, 2024, I purchased two tickets from Turkish Airlines for a flight from Istanbul to Diyarbakir on June 13, 2024. I also paid for two adjacent seats in business class and completed the booking with assigned seat numbers. Three days before the flight, I received an email informing me that o...
I got a plane ticket from Turkish Airlines in January 2024, and my trip has been canceled four times between Dalaman and Istanbul, most recently on April 26th from Trabzon to Istanbul, all for operational reasons. Despite the fact that other flights are available on the same day, I am unable to make...
Due to oversold tickets on Turkish Airlines flight TK0346 (Istanbul-Tashkent flight) dated September 3, 2024 at 22:10 (Istanbul-Tashkent), I was offered the option of a free ticket or a cash payment in exchange for accepting the next flight. I accepted the free ticket option as it suited my personal...
Turkish Airlines Flight Cancellation Inconvenience On 03/05/2024, Turkish Airlines flight TK2751, scheduled to depart from Van Ferit Melen Airport at 18:20 and arrive at Istanbul Airport, was canceled half an hour before departure due to adverse weather conditions. We were offered options for fligh...
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