1

Turkish Airlines Canceled My Flight Without My Notice

Uğur
November 12, 2023 3:14 PM2

When we arrived at Antalya Airport for flight TK2425, we saw that there was a delay and went to the Turkish Airlines CIP Section to check in our luggage. The staff there informed us that the flight was canceled and there was no information available. After witnessing the chaotic situation, I found out on my own that no flights were available and that we would be taken to a hotel. During this complete chaos, we were taken to a hotel. My wife, daughter, and I were left hungry; despite having meal rights, we were not provided with any food. The next day, without any information, we were taken to Antalya Airport at eight in the morning. When we went to the CIP section to check in our luggage, I learned that there was no flight in my name. After being directed from place to place for about an hour, I realized I was stranded. Finally, a staff member helped me and took me to the Turkish Airlines ticket sales point, where they found a flight for me, my daughter, and my wife through their own efforts. We were originally supposed to take flight TK2413, but since there was an earlier flight, we were placed on flight 6945. Flight TK6945 took off with a significant delay at around 14:30. The flight took approximately 3 hours, arriving at Istanbul Airport from Antalya Airport. Upon arriving at Istanbul Airport, our luggage was missing and we are still waiting for it. Due to all these inconveniences, I am requesting the compensation specified in the regulations.

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