Turkish Airlines is consistently refusing to allow me to use my miles with "Shop&Miles." I was instructed to send feedback along with my passport details, which I did, yet I've been waiting for two days with no response. While miles are available, it seems that THY is doing everything possible to prevent customers from using them.
Additionally, I’ve noticed that they have completely removed the option to use miles for flights with Anadolu Jet. This is extremely frustrating.
Turkish Airlines confiscated my flight miles, and I wasn’t able to book a ticket. I tried again this morning, but by then the ticket price had doubled, so I couldn’t buy it. It feels like they’re doing this on purpose and deliberately preventing me from using my miles. I’ve earned those miles throug...
My membership with Turkish Airlines’ shop and smiles program has been terminated out of the blue, and I'm not sure why. I've reached out to them multiple times by phone and email in the past two weeks but have yet to receive a response. As such, I have been unable to use my miles or retrieve those I...
I had a bad experience with Turkish Airlines recently. I called their customer service and specifically asked if I could use my miles from my Miles and Smiles account to purchase a ticket for my friend. I was told that there was no problem and that it was possible. I gave the miles to my friend so t...
My membership with Turkish Airlines’ shop and smiles program has been terminated out of the blue, and I'm not sure why. I've reached out to them multiple times by phone and email in the past three weeks but have yet to receive a response. As such, I have been unable to use my miles or retrieve those...
I'm here to tell you about my harrowing experience with Turkish Airlines. When you fly with them and want to process your miles to your Miles&Smiles card, you have to wait for two days after your flight, keep all your flight details, and then enter each piece of information manually from the website...
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