My family went to the airport to travel with Turkish Airlines flight TK2649 from Bingol to Istanbul, scheduled at 15:35 on 15/07/2024. The flight was delayed 3-4 times, and my family, consisting of 1 adult, 2 children, and 1 elderly person, had to wait for hours at the airport. They approached the Turkish Airlines information desk to inquire about assistance under passenger rights, but received no help. When we called Turkish Airlines customer service between 17:10-18:30, we were informed that we are entitled to compensation if the delay exceeds 61 minutes. After consulting with a lawyer, we confirmed that this information is correct and that their own website contains brochures on passenger rights. Our feedback was met with a negative response. We will pursue our rights legally, but we believe that issues with Turkish Airlines should be resolved promptly. The value given to people should comply with human rights. I hope for the rise of competitor airlines like Pegasus, as Turkish Airlines consistently has many problems and does not stand behind their mistakes. Additionally, I want to state that we do not accept their negative feedback and will exercise all our legal rights.
On 12.05.2024, my flight TK967 from Ercan Airport to Istanbul Airport was originally scheduled for 18:55. It was first delayed by 1 hour and 55 minutes to 20:50, and then delayed again to 21:50. As seen in the attached video, at 21:56 (bottom right corner of the screen), boarding had still not co...
Turkish Airlines TK2649 23/08/2024 15:30 Bingol-Istanbul flight passengers learned that all belongings, including luggage, were left behind at Bingol Airport and not brought to Istanbul while waiting at the baggage claim. Officials requested address information and promised delivery the next day, bu...
I traveled with Turkish Airlines on 02.05.2024 from Stuttgart to Istanbul. The flight, which was scheduled to depart at 15:15, took off at 16:30. Upon...
On June 11th, 2025, my Turkish Airlines flight TK2469 from Adana to Istanbul turned into a serious sequence of issues. The flight was delayed 4 times (17:55 → 18:30 → 19:00 → 19:40) and finally cancelled, with a replacement flight scheduled for the following day. During this long period of uncertain...
I was scheduled to travel from Izmir to Istanbul on Turkish Airlines flight TK2333 at 18:55 on 15.11.2023. However, without any apology, the agency from which we purchased the tickets informed us that the flight was canceled and we were moved to the 21:10 flight. We arrived at the airport 4 hours ea...
Comments