Overbooking And Denied Boarding at Turkish Airlines

I am writing to express my extreme disappointment and frustration with the service I received during my recent attempt to fly with Turkish Airlines. On 27.08.2023, I had a confirmed reservation for Flight TK1919 from [Departure Istanbul to Geneva. However, I was subjected to a situation that left me not only inconvenienced but also deeply dissatisfied with the service provided. Upon arriving at the airport, I was informed that the flight was overbooked, and as a result, I was put on standby. This was completely unexpected and unacceptable, especially considering that I had a confirmed reservation well in advance. I believe that it is the responsibility of Turkish Airlines to ensure that all passengers with confirmed reservations are able to board their flights without any disruptions. Furthermore, I was ultimately denied boarding, leaving me stranded at the airport and causing significant inconvenience to my travel plans. This situation not only resulted in a waste of my time and money but also caused undue stress and frustration. I request that Turkish Airlines take immediate action to rectify this situation. I expect a full refund for my ticket as well as any additional expenses incurred as a result of this incident. I trust that Turkish Airlines will address this matter promptly and take steps to prevent such situations from occurring in the future. I look forward to a timely resolution of this issue. Please contact me at [gburak***@gmail.com] at your earliest convenience to confirm that my refund is being processed. Thank you for your attention to this matter. I hope that Turkish Airlines will take the necessary steps to ensure that such incidents do not occur in the future.