I purchased a flight ticket for my cousin from Obilet, but later I realized that my own Turkish ID number was automatically recorded. To register his passport number, I canceled the ticket and rebooked it. However, I had made the purchase in 12 installments and I do not want any deductions in the refund process. Could you please refund the full amount to me? Because I canceled it immediately. I am seeking assistance from both Obilet and THY. Please, I am not willing to accept such a deduction for a simple mistake. I experienced this issue due to my automatically saved information on Obilet. Can you assist me? My cousin's name is A*** K********* and I had purchased a ticket for the flight from Istanbul to Ankara on May 9th at 10:00 AM. Please help, I request that no deductions be made.
On September 5, I purchased a flight ticket for my father from Turkish Airlines via the Obilet platform for the route between Istanbul Airport and Ordu Airport, paying a total of ₺2326. However, I later had to cancel the ticket through Obilet, and after the cancellation, only ₺151 was refunded to me...
I am facing a significant issue with the round-trip international tickets purchased from Obilet. We wanted to cancel one ticket 10 days before the flight and the return ticket months in advance. However, we were met with an outrageous deduction. They informed us that there would be a 90% deduction. ...
I purchased round-trip tickets from Anadolu Jet for a Rize-Istanbul flight, totaling 4 tickets for ₺4,778. When I called Anadolu Jet to inquire about the cancellation fee, I was informed that the deduction would be ₺103 per person, totaling ₺207. However, when ₺103 was credited to my account, I real...
I purchased a flight ticket from Turkish Airlines for October 18th with a total cost of ₺55755. Since the amount could not be debited from my bank card, I sent the ticket fee via EFT. The money was immediately deducted from my account, and despite the IBAN being correct, the ticketing process did no...
I purchased a ticket through the THY app on November 14, 2023, for a flight from Istanbul to Thessaloniki on November 29, 2023, with a return on December 5, 2023. I made a payment of 5,854.80 TL using my bank card through the same app. Due to work commitments, I had to cancel these flights on Novemb...
Comments