I had a flight from Istanbul to Izmir on November 1st at 19:00. We were told for hours that the system was down and had to wait in line. As a student, I had arranged my entire schedule accordingly, but unfortunately, the flight was canceled, and we were sent away without any concern for our accommodation or urgent travel needs.
On my way back home, I spent ₺150 on the airport shuttle and will have to spend another ₺150 on my return, wasting ₺300 just on transportation. Additionally, I had to cancel my hotel reservation in Izmir, which cost me ₺570, and all my plans were disrupted. I ended up using my absence allowance at school because of this. Despite being in the most unfair situation, they acted as if they were right. As a student, losing ₺300 on the shuttle and ₺570 on my hotel is a huge problem for me. I will have to spend nearly ₺600 for another hotel, and so on.
In short, the ₺800 ticket I bought from THY ended up costing me ₺2300. This is a significant amount of money for a student. I have nothing more to say.
I purchased a THY flight ticket for myself and my spouse from Agri to Izmir (with a transfer in Istanbul). I called customer service to reschedule the second leg of the journey, from Istanbul to Izmir, by 1-2 hours. The first representative I spoke with said I could change it for a fee of over 500₺ ...
I purchased tickets for my spouse and myself for a THY Agri-Izmir flight (with a layover in Istanbul). I called customer service to push the Istanbul-Izmir leg of the flight by 1-2 hours. The first representative I spoke with said I could change it for a fee of over 500₺ per person. I said I would t...
On 12.08.2023 at 13:00, I had a flight ticket for my family of four from Istanbul Airport to Erzurum. Since I live in a city center 200 km away from Istanbul, we came to Istanbul the night before and stayed with a relative as a precaution. On the morning of the flight day, at 08:30, we received a...
I booked a flight with Turkish Airlines (THY) from Izmir to Kayseri with a layover in Istanbul. Due to a delayed departure from Izmir, I missed my connecting flight from Istanbul to Kayseri. As a result, I couldn't reach Kayseri and had to return to Izmir, ruining all my plans. When I requested a re...
On 10.04.2023, I purchased a THY flight ticket from Istanbul to Ordu-Giresun Airport. Due to weather conditions, the plane couldn't land at the designated point and we were diverted to Trabzon Airport. We were told that our inconvenience would be resolved, but we were left waiting outside in the col...
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