On Monday, September 4th, I purchased a ticket for an Izmir-Kars flight with a layover in Istanbul. I scheduled my work according to the flight times. However, my 8 AM Izmir-Istanbul flight was first delayed to 10:40 AM and then to 11:25 AM. Consequently, I had to reschedule my work and push my ticket one day forward, and I also had to wait for my luggage. I started waiting for my luggage at 10 AM, and it was 12 PM, and it still hadn't arrived. I chose to fly to avoid delays in my work because time is important to me, and I trusted THY. The only thing they told me was that there was nothing they could do except wait. How can I trust you now? The service I received required me to wait, postpone my work, and not be able to leave with my luggage. Thank you very much!
On January 19, 2024, I had a flight from Sanliurfa to Izmir with a layover in Istanbul scheduled for 16:00. However, I was informed only a few hours before my flight that the plane from Sanliurfa to Istanbul would be delayed. I called customer service to explain that I had a layover in Istanbul and ...
I was on the THY flight TK-2349 from Istanbul to Izmir on 13.05.2024. The plane landed in Izmir around 22:30. When I went to the baggage carousel, I noticed that my baggage and the baggage of two other passengers had not arrived. The staff at the THY lost and found office informed us that there was ...
My flight from Izmir to Istanbul with THY on 28.01.2024 at 21:40 was canceled because I arrived 40 minutes before departure. I tried to explain my situation and find out what I needed to do from the staff there, but none of them responded. Instead, I was met with rude responses such as 'my shift is ...
I had a flight ticket with THY from Istanbul to Izmir. I experienced delays on both ends. My 22:10 flight was gradually delayed to 00:40. Since transportation stops in the middle of the night, I had to spend an additional flight fare on a taxi. On the return trip, there was another delay. When I ask...
Hello, My flight TK1976 from Dublin to Izmir via Istanbul on 01/10/2023, scheduled for 10:50 AM, initially reported consecutive delays. Later, we were boarded at 2:30 PM. About half an hour after boarding, all passengers were informed that our flight was canceled. We were told to retrieve our lug...
Comments