Since I started using Trendyol, I’ve always been careful about the products I return and purchase. If a product is damaged, and I believe it to be faulty, I first inquire and then proceed with the return. I experienced a similar situation again where the company I bought the product from did not provide me with enough information and claimed I made too many returns, despite my asking them twice about the product. They reported me to Trendyol as if they were completely in the right, and without any questions or investigation, Trendyol suspended my account. I do not believe this is fair because I don’t think I’m in the wrong. Suspending my account suddenly, while the other company appears blameless despite all the information being recorded, is truly absurd.
I ordered a product from Trendyol, but the wrong item was sent, and the seller is refusing the return without communicating. When I tried to get support from Trendyol, my account was suspended, leaving me with no way to resolve the issue. Despite notifying Trendyol about receiving the incorrect item...
I bought the product with delivery number 8504109469 from the Trendyol seller and it arrived damaged. I returned it to the Trendyol courier company with the return code. I bought it from a different seller at the same time. I returned a product with delivery number 8484275214 by providing the correc...
The seller on Trendyol sent me faulty goods, and I ended up having to return it. They refused to take it back, fixed it, and then shipped it back to me after I tried to return it. When dealing with a faulty product, I did not anticipate this. Customer care from Trendyol has been completely unhelpful...
I am a frequent shopper at Trendyol. I purchased a few dresses, but unfortunately, they didn't meet my expectations. I returned them. There was a mix-up with the cargo company, resulting in the dresses being sent to the wrong companies. As a result, they decided to return the dresses to me. I contac...
I've never encountered such a lack of concern from any company's customer service as I have with Trendyol. It's quite disheartening. Trendyol hosts a variety of stores that frequently send out incorrect products. Unfortunately, instead of taking action to address this issue or hold the sellers accou...
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