I ordered a product from Trendyol, but the wrong item was sent, and the seller is refusing the return without communicating. When I tried to get support from Trendyol, my account was suspended, leaving me with no way to resolve the issue. Despite notifying Trendyol about receiving the incorrect item, I am being treated unfairly. I had requested pink shoes in size 36, but I received gray shoes in size 41. This mistake has caused unnecessary stress, as I urgently needed the correct product. Even though the product is the same but differs in color and size, they are refusing to accept it. I have been dealing with this absurd situation for 21 days, and my patience is running out.
I want to express my frustration with Trendyol's decision to deny my request for a refund on a pair of shoes I purchased. I mistakenly ordered the incorrect size and promptly canceled the order within one minute of placing it. The website assured me that my money wouldn't be charged, but when I reac...
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
The products I purchased through Trendyol were delivered to me on November 8th. I informed Trendyol that I was experiencing problems with the products and wanted to return them. Customer service representatives had previously assisted me by providing a return code when I missed the return deadline, ...
I returned the Elle brand flats I purchased with my Trendyol order number 10491764277 because the size didn’t fit, but I haven’t received my refund for about a month. During this time, I contacted Trendyol customer service 5–6 times and received different information each time. In my first call, I w...
I received the wrong size for my Trendyol order #9941398828. The seller on Trendyol is not accepting the return, and I have tried to contact them several times without success. This situation has been quite frustrating, and I feel disappointed by Trendyol’s failure to ensure that sellers manage thes...
Comments