Right after I signed up on your site, you bombarded my inbox with emails yet you forgot one important one, our reference snumbers!! could you please stop sending so many junk emails? It feels a little too much now. To figure out where our seats were going to be, we had to call the airline and go through the whole automated menu trick, had to hack our way as you didn’t do your job propoerly in the middle of all those extras you advertised so proudly, just a simpel feedback from me to you if you’re willing to take of course, let's slow down the email storm and make sure that important things, like reference numbers, don't get lost again.
While purchasing tickets from Chicago to Istanbul for my employees, I mistakenly entered the wrong surname for one of them and noticed it only after completing the purchase. There were 23 hours left until the flight when I realized the mistake. When I called customer service, they told me I could co...
I'm writing to let you know how really disappointed and frustrated I am about a major problem I came across on your site. Using Booking.com, my family and I reserved and payed for hotel in Rome, Italy for February 17–22. But we began to question the validity of the listing following the payment. Sh...
I purchased a ticket with reservation code UD8RXT for a flight from Istanbul to NY on September 5th and a return flight from Boston to Istanbul on September 16th on January 14th. Later, on February 27th, I selected seats and made the payments. Since we are traveling as a group of four, we chose two ...
I purchased an airline ticket through their platform, and after the payment went through, I never received a confirmation email! Now, I can't access my flight information, and I have no idea if my reservation even exists. To make matters worse, MyTrip's customer service keeps demanding my reservati...
Dear Sir, (To be forwarded to your General Manager) I bought a ticket for my son through my own account, within the scope of your campaign and in accordance with the campaign conditions. While I was happily and excitedly dreaming of buying my gift ticket and going to my son, I was astonished when I ...
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