Hello—I’m a former customer of Travelgenio.com. Back in 2020, I purchased a plane ticket through their site. However, when flights were canceled during the pandemic, the refund I was promised never arrived. At first, Travelgenio stated that once the airline processed the refund, they would forward it to me. Now, they’ve disappeared—none of their online portals or email addresses work, and phone lines are disconnected. It seems the company has gone bankrupt. I’m left without any means of contact or compensation.
I bought a flight ticket from travelgenio.com in 2020. They did not refund my money when the flights were canceled during the pandemic. First, they said that when the airline company returns the money to us, we will refund it, but now I can't communicate in any way. Their websites are not working, t...
On 27.06.2025, I purchased flight tickets from Corendon Airlines for myself and my spouse, paying the full amount during the booking process. However, despite the payment being successfully processed and deducted from my account, we never received our PNR code or flight tickets. Since then, I have ...
I booked a flight ticket through Booking.com by clicking from Skyscanner's website. The payment was immediately deducted from my credit card, but I never received any confirmation email or booking code. Realizing something was off, I contacted my bank and also called Pegasus Airlines directly. They ...
I purchased a flight ticket from Trip.com for Jetstar Asia on June 15, 2025, paying $540 for what I thought would be a safe and hassle-free booking. Unfortunately, shortly before my travel date, the airline ceased operations, and my flight was canceled. Although the cancellation was beyond my contro...
Before the pandemic, I purchased an Aeroflot flight ticket through Turna.com. Now, I can’t get my refund. The company gave me a coupon, but it expired without any payment being made. Aeroflot says the refund will come through Turna.com, but I can’t reach anyone there. This lack of communication is e...
Comments