My shipment with Track718 was lost and there is no tracking. How can I demand a refund?

I placed an order with Domencr for a 5‑piece jogger set in different colors, which has been tracked through Track718. After 27 days of waiting, the tracking status showed today that the package was “delivered” to my address, but I never received it. This is the second time I have had the same proble...

I placed an order with Moodxa via TikTok Shop on February 2, 2026, for a multicolor 8-piece track suit set, with order number ORDERmoodxa260203073942354, to be delivered to Clarksville, Tennessee, USA. Despite paying in full, I have still not received my order. According to the information provided ...

The order I placed through the Alo website was shipped via a company called Track718. I placed the order on December 7, 2025, and the system shows it as “delivered” on January 9, 2026. However, the package never reached me. No delivery was made to my address in Muğla/Bodrum, and no notice was left a...

On December 14, 2025, I placed an order worth approximately €2,000 through Track718. The product was supposed to be delivered to Malatya, Turkey. I waited for around 20 days for the delivery, but no shipment ever arrived. When the delivery did not take place, I checked the tracking page on the webs...

On December 22, 2025, I made a purchase of approximately $21 from the website www.owalatr.com , and I completed the payment using a virtual card. After placing the order, I was given a shipping tracking number AX1000751487CD, and I was told that the shipment could be tracked via the link https://www...

On November 28, I placed an order on the website https://www.karenmillenturkiye.com.tr/ . I made the purchase believing it was a company selling in Turkey, and my order was shipped via Track718. My shipment with tracking number AX1000820128CD has been showing the status “in transfer” in the system f...

I’m experiencing a serious issue while tracking the shipment of a coat I purchased from Alo Store through Track718. Even though my shipment with tracking number AX1000833851CD shows as “delivered” in the system on December 20, 2025, no package was delivered to me. No courier came to my door, and I d...

The product I ordered from China to Turkey was shipped through an international carrier and tracked via Track718 with tracking number AX1000789317CD. Even though the system shows the shipment as “delivered” on December 14, 2025, the package never reached me. Although the delivery address is Ümraniye...

On November 5, I placed an order with Alo Yoga for $109 and paid by credit card. The shipment was handled through Track718, and my tracking number is HG1000529120DH. Although the system shows my order as “delivered,” the product never reached me. I am unable to contact either the shipping company o...

On November 9, 2025, I placed an order on stanleytermosturkiye.com for approximately $77, paying by credit card in euros. I received an email from [email protected] confirming that my order was successfully created, which included an order tracking number. Shortly afterward, I received another e...

On October 25, 2025, I placed an order for a wardrobe cabinet on the website Track718. I paid approximately €56 by credit card, and I was given the order number YH251880700951CN. However, even though more than a month has passed, the product has still not been delivered to me. When I tried to conta...

My order with code AX1000462472CD, which I placed on October 14, 2025 through the website Faina, still hasn’t reached me even though 32 days have passed. I paid $70 for this order. When I check the tracking link, the shipment status continuously shows “in transit,” but no actual delivery has been ma...

On October 10, 2025, I placed an order for a jacket and boots from catterpilartr.com. I paid $90 using my Yapı Kredi credit card. After placing the order, I was given tracking number JZHY18691652441 and informed that the shipment would be handled by Track718. However, even though nearly one month h...