I can't access my TikTok account because it's linked to an old phone number; how can I solve this?

I am requesting support to recover my personal TikTok account, which I have been using on another phone and now need to access on my new iPhone. I lost access to the phone number and email address that I used when creating the account, so I am unable to log in or reset the password through the usual...

Dear TikTok Support Team,​ I am writing to formally request assistance in recovering my TikTok account, which is very important to me. Unfortunately, I have lost access to the password and the phone number associated with this account. Account Details:​Username: msmalamsm*** ​Registered Device: Redm...

I have been unable to access my TikTok account since 27 February, after I changed my SIM card and started using an iPhone XR. I have always logged in to TikTok with my phone number, but now when I try to log in, TikTok shows the message that my account does not exist. I contacted TikTok support abou...

I am writing about a problem with my TikTok account @terricolarubenx. A few days ago I deleted the app and when I tried to log in again, I was unable to access my account because it is linked to my old phone number. That number is no longer active, so I cannot receive any verification codes and I am...

I had a TikTok account with the username “sandyhans2” with around 1.2k followers, which I can no longer access after losing my phone and SIM card. I was using a Samsung A05s, and on 15 February 2026 I lost both the device and the SIM. Since that date I have been unable to log in to my TikTok account...

For about a year now, I have been unable to access my TikTok account, and the password reset function simply does not work as it should. My main concern is to regain access to my existing account and all the content associated with it. Each time I try to log in, I go to the login screen and select “...

I am requesting urgent help regarding an old TikTok account that I can no longer access and that I want permanently deleted due to privacy concerns. I have lost all login details for this account, but I still remember the identifying information linked to it and can provide it to you so the account ...

I have been experiencing a serious login problem with my TikTok account @minotdiop.arts, and I can no longer access my main profile. When I try to log in, TikTok shows an incorrect password error, and, instead of my main account, it brings up another small account that is not the one I want to use. ...

I am writing regarding an issue I am experiencing with logging in to my TikTok account and updating the phone number linked to it. I am based in Nepal, and my TikTok username is “Aashish.” I last had access to this account around June 2025. The phone number that was previously linked to my account h...

I am writing regarding my TikTok account @victoriaalga, which I have been using since 2018. I currently cannot access this account, even though I am entering the correct username and password. This account was created several years ago with an old phone number I no longer have access to. An email ad...

I am writing regarding my TikTok account with the username “urhinessroyal” and the email address “q.ben***@hotmail.com”. I have been unable to access my account because an old phone number is still registered on it, and I can no longer use that number to receive verification codes or log in. For mor...

I am writing to complain about my ongoing problem accessing my TikTok account. I created this account on 02/01/2020, and I have lost both my password and the phone number linked to the account, which was registered with the number +8559742742**, so I can no longer log in. The last time I had access ...

I am writing regarding my TikTok account with the username @iz_ang_ie, which I have been unable to access since around 12 January 2026. The phone number linked to this account is 0816838303. Despite many attempts, I still cannot log in or recover access, and I am very worried about losing this accou...

I have been unable to close a TikTok account that I have not used for a long time. Because the phone number I used to create the account has changed, I cannot log into the app at all and cannot perform any actions on the account. I have been trying to delete my account for approximately six months,...

I am having problems accessing my TikTok account and have been unable to log in for the last 3–4 days. I have forgotten my password, and I no longer have access to the phone number and email address currently linked to my account, so I cannot receive the verification codes needed to reset it. Each t...

I am writing to complain about my inability to access my TikTok account after my old phone got spoiled, which has left me locked out of my profile and the money in it. I now use a Samsung Galaxy Note 8c, but I can no longer log into my TikTok account with the username “youngest d**” because I have f...

For about two days, I have been unable to access my personal TikTok account with the username @esrayirik. The app suddenly displayed the message “This account is no longer available”, and I was logged out of my account. Two-factor authentication was enabled, and my email address was linked to the ac...

I use the TikTok account with the username @mehti6544, and for about a week now, I have been unable to post any content on my account. Whenever I try to make a post, the system asks me to complete two-step verification. However, when I attempt to do this, I receive a warning stating that my phone nu...

I am contacting you regarding the TikTok account with the username “lf_w03,” which I previously used from France. I no longer have access to the phone number or email address linked to this account and have been unable to log in for about two years. Despite this, the account is still active. I have ...

I haven’t been able to access my TikTok account with the username t** for the past three days. The account was created years ago using my old phone number, and I no longer have access to that number at all. When I try to log in, the verification code is always sent to that old number, so I’m unable ...

I have been experiencing ongoing login issues with my TikTok account since October while trying to access it from South Africa on my Android phone. When I attempt to log in, TikTok always asks me to enter a verification code sent to my phone number. Unfortunately, I have lost access to that phone nu...

I am writing about a problem accessing my TikTok account because it is linked to a phone number that I no longer have access to. As a result, I cannot receive verification codes and I am unable to log in, even though I still remember and have access to the email/username associated with the account....

My name is Trina M*** and I am writing because I cannot access my original TikTok account anymore. My username is “user4562797239***”. When I enter my phone number to log in, TikTok opens a completely new account instead of my old one where I had all my content and followers. The original account st...

I had been actively using my TikTok account for about five months or more on my old iPhone XR. After switching to a new iPhone 11 Pro in March, I lost access to this account because both the phone number and the Gmail address linked to it are no longer available to me. Right now, I cannot log in to ...