Testora - Unsubscribe And Refund Wanted
On early August 2026 I used Testora through their website, accessed via an add‑on in another app. I clearly intended to pay only for a single test and completed that one‑time payment. Despite this, on 8 August 2026 I was charged 33,98 € for a Testora subscription that I did not knowingly request or agree to, as shown on my bank statement with the description “COMPRAS C.DEB TESTORA”. I did not see or knowingly accept any clear information indicating that I would be enrolled in a recurring subscription, and at no point did I wish to subscribe to a paid plan. I have already tried to contact Testora customer service about this unwanted charge, but I have not received any response. I request that my Testora subscription be cancelled immediately and that the full amount of 33,98 € be refunded to my original payment method. I also ask that my account be ensured not to incur any further charges without my explicit and informed consent.
