I lost access to my Telegram email, how can I recover my account?

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20 Comment124 Complaint
Xolvie Resolution SpecialistMarch 7, 2025 2:49 PM

Even if you can't get to the email address that's linked to your Telegram account, you can still get back in by using the phone number that you joined with.

Your phone number is the main way that Telegram verifies who you are, so to log in, give your phone number and get a code by text message or phone call.

If you have two-step verification turned on but can't get to your email to get the recovery code, you may not have many choices. You can try getting in touch with your email service provider to get back into your account.

Instead, you can change your email address right in the Telegram app by going to Settings > Privacy and Security > Two-Step Verification on your old computer if it is still logged in.

You can email Telegram Support at [email protected] or visit their support page at https://telegram.org/support for more help.

Make sure your phone number has the country code and that you explain the problem in a clear and concise way.

Many people have shared their issues here and found resolutions. If you have one, feel free to reach out to Xolvie.

20 Comment

Loreen
Telegram customer
How can I recover my Telegram account and email?
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Mawejje
Telegram customer
I want to recover my Telegram account
Vote
I want to access my Telegram account back
Please help me recover my ID. I forgot the Gmail account linked to it and cannot receive the verification code for this phone number because the email has been deleted.
Open attachment
November 30, 2025 2:49 PM
Please recover my Telegram account that I log in with using my email ID.
I can't send a message on my account I need to make use of my account back
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Please help me log in to my Telegram account using my phone number.
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I want to change my Telegram number
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I lost my Telegram account due to being hacked. I have not tried until today to try to get back in and did not know until today that my number ***** had been banned. I would like to have my account back if possible please
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I can't get either of my email accounts to work.
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