Discord.com

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59 Complaints
Discord.com
Write a Complaint

Discord Account Hacked and Suspended - Ticket Ignored

Yusuf
October 19, 11:54 pm
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Discord Needs to Review “Dark Paradise” Server for Mismanagement

Saadettin
October 06, 9:49 pm
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Got a Discord Code on My Phone — I Don’t Have a Discord Account

Muhammet
October 05, 2:09 pm
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My Revengers Online Account Was Hacked and All Items Were Stolen

Hayrettin
September 29, 7:39 pm
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Boz Roleplay Discord Admin Made Me Download a File Then Banned Me

Kıvanç
September 20, 2:29 pm
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Discord Account Suspended for Accidental Post — Request Human Review

Mehmet
September 18, 11:21 pm
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My Discord Nitro Early Account Was Hacked and I Lost Everything

Sera
September 18, 4:49 am
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Can’t Log Into My Discord Account After Deleting Authenticator App

Yunus
September 18, 2:01 am
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Discord Sent Me an Unsolicited Verification Code Even Though I Have No Account

Umut
September 02, 8:32 am
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Roblox and Discord User “cortexxx” Insulted Me, Needs Ban Review

Enes
September 01, 9:12 pm
8

Discord User Misled My 13-Year-Old Son Into Making ₺400 Unauthorized Payment

Sevgi
August 25, 7:57 pm
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I Get Unjust 1-Day Messaging Ban on Discord With No Reason or Explanation

Kuzey
August 25, 7:14 pm
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I Lost Access to My Discord Account for 3 Months, No Verification Emails Received

İhsan
August 25, 3:50 pm
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Unauthorized Removal of My Phone Number From Discord Account

Buse
June 29, 8:06 pm
19

I Can’t Buy Discord Nitro from Cyprus—Payment Fails

Barry
May 10, 12:39 pm
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Discord Closed My Account and Now Phone Verification Fails

Said
May 04, 9:20 am
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1
Necmettin is completely dissatisfied with the result

Bellathewolf's Discord Server Issue (NSFW Content and Racism)

Necmettin
March 18, 8:26 am
20

Can't Access My Discord Account Due to Google Authenticator Issues

Hilmi
January 21, 8:42 pm
10

Unable to Launch Discord Despite Multiple Fix Attempts

Sametcan
January 03, 1:00 am
1

Discord Accessibility Issues Persist Despite VPN Workarounds

Roblox
January 01, 2:55 pm
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Discord Account Compromised: Lost Digital Assets and Personal Files

Mustafa
December 29, 2024 5:16 pm
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Unable to Purchase Discord Nitro Due to "Card Declined" Error

Taha
December 28, 2024 3:31 pm
1

Frequently Asked Questions (FAQ)

Why does Discord.com show “Unable to Confirm Payment Method”?
  • There are several reasons why you may see the message "unable to confirm the payment method" on Discord.com:
  • Insufficient Funds: If there isn't enough money in your account or on your card to cover the cost of the Discord subscription, the payment may be declined. Make sure you have sufficient funds before trying to confirm the payment method.
  • Payment Method Unrecognized: Discord accepts various payment methods depending on the country and the specific service being used. Please ensure that the payment method you are using is compatible with the accepted methods of Discord.
  • Card Information Not Verified: If you input an incorrect credit card, debit card, or other payment information, you may encounter an error message. Please verify that the payment information is correct.
  • Servers Too Busy: If the Discord payment servers are not available or experiencing a high volume of requests, they might not be able to process your request, which could lead to an error.
  • Issues with the App: Payment verification can fail because of problems related to the app or software flaws in the Discord app.
  • PayPal-Bank Issues: If you want to use PayPal for payment, make sure your PayPal account is connected to your bank account and is in good standing.
  • Other: Some users have experienced problems when trying to use local banks to process payments for Discord Nitro memberships. Additionally, there have been reported issues with using prepaid cards for the same purpose.
How can I fix Discord.com “Unable to Confirm Payment Method”?
  • If you are having trouble verifying your payment method on Discord.com, there could be multiple causes for this, and there are several measures you can take to resolve the issue:
  • Make Certain You Have Enough Funds: Ensure you have enough money in your account or on your credit card to cover the cost of your Discord subscription. Payments may be declined if funds are insufficient.
  • Check Payment Method Compatibility: Confirm that the payment method you're using is compatible with the payment methods allowed by Discord in your country or for the service you're using.
  • Verify Payment Details: Check the credit card number, debit card number, or any other payment information you entered. To avoid payment errors, make sure they are correct.
  • Check the Status of Discord Servers: Discord servers may experience outages or high demand, preventing payment processing. If this is the case, wait for the servers to come back online.
  • Use Discord-Supported Payment Methods: Choose a Discord-Supported Payment Method, such as debit or credit cards, PayPal Wallet, Paysafe card, Paym, or cryptocurrencies.
  • Link Your PayPal Account to Your Bank Account: If you use PayPal, make sure your PayPal account is linked to your bank account, as this is required for payment validation.
  • Change Payment Method: If the current payment confirmation method is not functioning, try changing it in the Discord settings.
  • Re-Login to Discord: Log out and back into your Discord account, as this simple step has helped several people overcome the issue.
  • Clear App Cache: For mobile devices, emptying the Discord app cache may alleviate any issues.
  • Check Your Internet Connection: To avoid transaction issues, make sure you have a steady and robust internet connection.
  • Use Discord in Chrome: Some users have reported successful payment confirmation after using Discord in Chrome.
  • Contact Discord Support: If none of the previous ways work, contact Discord support for more help with the payment confirmation issue.
How can I fix verification issues at Discord.com?
  • Check to see if you are using a genuine phone number if you experience this problem. No landline, VOIP, or burner numbers may be utilized for verification. Verify the accuracy of the phone number you entered twice. Try typing the phone number accurately again if the problem continues. You can ask for help from Discord's support staff if you still experience issues.
  • The rate limit/recently used error indicates that the phone number has recently been used and is in a timeout period. To fix this, wait for 24 to 48 hours before trying to verify the phone number once more.
  • Existing account: For additional guidance on fixing the issue, refer to Discord's "How to Remove a Phone Number" article if the phone number is unintentionally connected to an existing Discord account.
  • Captcha: During verification, there is an additional security measure called the Captcha. Contact Discord's support staff for help if you run into problems completing the Captcha.
Is it possible to unban a Discord.com account?
  • Yes, you can unban a Discord.com account, but it depends on the type of ban you received:
  • Server Ban: If you have been banned from a certain Discord server, it is up to the server's admin team to decide whether or not to lift the ban. They have the authority to remove the prohibition, and it can be lifted at any time if they so desire. You can contact the server admin and explain your situation to appeal the ban and seek to be unbanned.
  • Platform Ban: If you have received a Discord platform ban, it is a permanent ban. This implies that your account is permanently barred from utilizing Discord services, and the server admin cannot lift the ban.
  • Discord also bans IP addresses on occasion. To overcome this issue, if you are attempting to access Discord from a prohibited IP address, you will need to use an alternative IP address. This might be accomplished by using a new device, connecting over a different network, or utilizing a Virtual Private Network (VPN) .


  • You can unban your Discord account by doing the following:
  • Contact Customer Service: If you believe the ban was unjustified or have a solid reason to appeal the ban, contact Discord's Customer Service team and explain your position. They may assess your case and, if appropriate, consider lifting the ban.
  • If you have been banned from a specific server, you can contact the server admin and gently request that you be unbanned. Explain your position and promise them that you will follow the server's policies in the future.
  • If your ban is due to an IP address, you can use a different device, connect through a different network, or use a VPN service to obtain a new IP address and recover access to Discord.
  • Please keep in mind that attempting to bypass a ban without proper clearance from Discord or the server operator may violate Discord's terms of service and result in further consequences. When appealing a ban, it is critical to follow legal processes and communicate properly.
How can I reach Discord.com customer support?
    There are various ways to contact Discord.com customer support:
  • Online Forms: Go to the Discord help website at https://support.discord.com/hc/en-us and report your question or complaint using their online forms. There are forms for both regular users and developers.
  • Twitter: You may contact Discord support on Twitter by messaging them with your question or issue.
  • Email: For general concerns or problems, email Discord customer care at [email protected].
  • Game Developers: If you are a game developer with a specific issue connected to game development, you can utilize the "Submit a request" tool on the Discord support website's Game Dev area.


  • Choose the appropriate option for your needs, and the Discord support team will help you with your question or problem.

About Discord.com

Discord.com is a platform that offers communication services primarily designed for the gaming community. However, it is also widely used by different interest groups. The company provides various services and products that focus on building communities, connecting users, and enabling instant communication through voice, video, and text channels.

Discord.com is a communication platform that lets users create and join servers. These servers are spaces where people can have group conversations, share media, and even participate in voice chats. The platform also offers features like direct messaging and the option to make friends with other users.

Discord.com is an international platform that serves users in many countries around the world. It has become popular among both gamers and non-gamers, offering a place for communities to gather, work together, and engage with each other. Discord.com provides users with the choice of either a free or premium subscription. These options grant users access to a range of features and customization options.