Dear Xolvie Team, I am writing to express my dissatisfaction with the recent service I received for my Teka range hood. Despite multiple follow-ups, the problem persists, and I have not received any satisfactory assistance. I expected better service from a reputed brand like Teka. I request that this matter be addressed promptly, and appropriate action be taken to rectify the situation. Thank you for your attention to this matter.
The hood was broken in the built-in set sent by Horoz Logistics, which I bought from Teka, and a service form was created for this. I gave approval for the replacement, but Teka keeps me waiting despite my repeated requests. It’s been two weeks now. Actually, my experiences with the company are much...
As a consumer, I have submitted legitimate complaints and requests on the complaint platforms of Şikayetvar and Xolvie. However, instead of providing informative and convincing responses to my claims, I have been directed to call customer service and express my grievances again, as if I have never a...
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