Poor Service Experience With Teka Range Hood Maintenance

July 13, 2024 6:00 PM90

Dear Xolvie Team, I am writing to express my dissatisfaction with the recent service I received for my Teka range hood. Despite multiple follow-ups, the problem persists, and I have not received any satisfactory assistance. I expected better service from a reputed brand like Teka. I request that this matter be addressed promptly, and appropriate action be taken to rectify the situation. Thank you for your attention to this matter.

July 13, 2024 6:45 PM (44 minutes after complaint)

Mr. Önder I. Your complaint is extremely important to us. You will be contacted as soon as possible to assist you. If you would like to call and get information, you can reach us at our Call Center during weekdays from 09:00 to 18:00 and on Saturdays until 13:00. Alternatively, you can fill out the contact form on our website or directly write your complaint to our email address. Thank you for choosing our products, and we wish you many years of healthy use. Best regards, Teka Customer Service

July 17, 2024 11:58 AM

Mr. Önder I., We called to assist you with your complaint, but unfortunately, we could not reach you. We will call you again to resolve the issue as soon as possible. For any problems, suggestions, or thoughts regarding Teka branded products and our after‑sales services, we kindly request you to contact our Call Center during weekdays between 09:00-18:00 and on Saturdays until 13:00. Alternatively, you can fill out the contact form on our website or directly write to us. Thank you for choosing our products, and we wish you many years of healthy use. Best regards, Teka Customer Service

Comments

Similar Complaints

1

TEKA Has Not Replaced The Broken Exhaust Hood in Two Weeks

January 24, 2025 4:59 PM95

The hood was broken in the built-in set sent by Horoz Logistics, which I bought from Teka, and a service form was create...

Pronet Membership Cancellation and Unfair Profit

March 14, 2023 9:55 PM30

As a consumer, I have submitted legitimate complaints and requests on the complaint platforms of Şikayetvar and Xolvie. ...

5
Resolved

Missing Product By Yemek Sepeti - Request for Resolution

"I had been called for a problem I experienced before and was promised a solution, but unfortunately, I did not get a result. However, with my new complaint, it is pleasing that they noticed my past grievance and issued a refund for both of my requests. Thank you. Taking preventive operational steps regarding frequently missing product shipments, without the need for customer complaints, will further increase trust in your brand. Thank you again for your attention and solution."

Disappointed with Vestel Deep Freezer

I am writing to express my dissatisfaction with the Vestel product I purchased. The deep freezer, which was marketed as ...

Disappointed with Vestel Deep Freezer
Disappointed with Vestel Deep Freezer