Teka Sent Me a Broken Range Hood and Refuses to Replace or Refund

"Thank you to Teka central customer service for their interest and attention."

"The broken pieces almost cut my hands while cleaning the stove, and every time I wiped it, tiny pieces stuck to the cloth. I realized at the last moment that the glass would get into my hand while squeezing the cloth, so I stopped! The crack is getting bigger when I put a pot on it. One day, the stove will explode in front of my eyes, and large and small pieces of glass, like powder, will come out! You can't stand behind your product, and if I experience any health issues, cuts, injuries, etc., because of this stove, Teka will be solely responsible. I managed to avoid it today. But I won't clean my stove with this fear every time; I either want it resolved as soon as possible, or I will proceed by applying to the necessary places and reflecting the process to the public through my followers. Look at the problem caused by a one-year-old stove. And you insist on saying that we did it, trying to shirk your responsibility. My trust in the company is about to end, and I almost wanted to buy a hood, etc., from you. Until this incident happened to me. Why would I damage a device I use with love? I urgently expect a solution from the authorities."

"Contact was made with the company representative. Thank you."