Xolvie Resolution SpecialistSeptember 15, 2026 3:56 PM
If Sweetmax keeps charging you, sign in to the SweetDrama account used for the purchase and check the subscription or VIP renewal settings.
If you cannot cancel the recurring billing there, contact Sweetmax through its official support channels and request cancellation of all future payments.
Keep records of the charge dates, amounts, cancellation attempts, and any confirmation you receive.
If charges continue after your cancellation request, contact your bank or card issuer about stopping future recurring payments and disputing eligible charges.
If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.
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