Sweetmax Subscription Scam Concern

I am writing to report an unauthorized subscription charge issue with Sweetmax. On 04 August 2026 a subscription began to be charged in my name, even though I never had access to any service, content or benefit related to this subscription. Since that date I have already been charged three times, as can be seen in the attached transaction history, and I am only paying for something I have never used. At no time was I given clear access to a platform, login, product or service corresponding to these charges, so in practice I am being charged for a subscription that for me does not exist in any practical way. This situation has caused me financial loss and a feeling of being disrespected as a consumer. I request the immediate cancellation of this Sweetmax subscription and the full refund of all amounts charged so far, as I never had access to any service or product. I ask that this situation be resolved as soon as possible and that confirmation of cancellation and refund be sent to me in writing.