Surveylama Disabled My Account and Withheld My £20.01 PayPal Payment

Last week I requested a cash out of £20.01 via PayPal from my Surveylama survey account registered with the email address/username edward***[email protected]. After making this payment request, my account was disabled for fraud which I didn't commit any fraud through out my survey experience and I have still not received the money. I also have a screenshot showing that my payment request would be processed for the amount of £20.01. I tried to reach Surveylama support about my disabled account and the missing payment, but I have not received any response. My account appears to be blocked without explanation, and my payment has not been made despite the confirmation on the screen. I request that my Surveylama account be reactivated and that the £20.01 payment be immediately processed to my PayPal account, or that I be given a clear explanation and my earnings be paid in full.