SurveyLama says they paid but the money never arrived, how can I prove that I didn’t receive it?

📌 Common causes of the issue:
• The payment was processed but held by the provider (e.g., PayPal, prepaid card);
• The email linked to the payment method was misspelled;
• SurveyLama marked it as “paid” without actually executing the transaction.

📂 How to prove the money was not received:
• Check the full transaction history of the linked payment method (PayPal, Wise, etc.);
• Download statements or screenshots showing the absence of the deposit;
• Write to:

✉️ [email protected]

Request proof of payment (transaction number, date, exact amount, and platform used).

🔍 A simple screenshot is not enough: demand verifiable details. And if they still don’t respond, publish your case on Xolvie to add pressure and recover what is rightfully yours.