My points disappeared from SurveyLama without explanation, how can I find out what happened to my account?

📌 Most likely causes of the issue:
• Automatic expiration due to inactivity (not always notified);
• Penalty for “invalid” responses according to the algorithm;
• Balance reset after review or partial block.

📂 What to do to get clear answers:
• Request the full history of points and transactions at:

✉️ [email protected]

Provide your registered email, the estimated date of the balance, and previous screenshots if available;
• Demand to know when, why, and under what conditions the balance was modified;
• Ask for a copy of their terms that justify such an action.

If they do not respond or deny the error without proof, file your complaint on Xolvie to bring attention to the issue.