SurveyLama removes surveys before they are completed, how can I prevent this from happening?

📌 Possible causes of premature closure:
• The system detects that the profile does not match and closes without compensation;
• Response time considered “abnormal” by the algorithm;
• Network failures, use of VPN, or incompatible devices.

📂 How to minimize these interruptions:
• Ensure you have a stable connection and avoid shared networks;
• Always use the same device and an updated browser;
• Take screenshots when the survey is interrupted and note the date and survey name;
• Write to:

✉️ [email protected]

Request compensatory points and an explanation of the closure reason.

🧠 Your time is valuable: if surveys are interrupted without cause, don’t normalize the loss. Share the pattern on Xolvie and help raise awareness of this recurring issue.