Supercell

For the past two days, I have been repeatedly disconnected from my Brawl Stars account linked to Supercell ID 9099GY9YG without any apparent reason. At first, I assumed it was a temporary glitch and tried logging back in multiple times. However, my account eventually became completely locked, and I ...

For nearly three months, I have been unable to access my Clash of Clans account on my iPhone. My account is linked to my Supercell ID, and my username was “Şahin” with a level of 85. Without any prior warning or valid reason, I suddenly started receiving an error message stating, “Your account has b...

I lost access to my Brawl Stars account named “🌸k*** ni🌸” after I accidentally deleted the game from my Samsung Galaxy A06. When I reinstalled the game, instead of restoring my original account, it automatically created a brand-new account named “a fkeptd**.” My original account ID was “k** delfin...

While trying to link my Hay Day account to my Supercell ID, my account was unexpectedly locked. I followed the requested recovery process by providing all the necessary details, including my neighborhood name, in-game nickname, and other account information, but I never received any response from th...

I want to share my concerns about Supercell’s Boom Beach game. This game has caused me significant frustration and stress over time. Like many competitive mobile games, it is designed in a way that pushes players to stay engaged through constant pressure, competition, and the urge to win. In my expe...

I have been playing Clash Royale for over three years, building up my account until every card was unlocked. My account, registered under the username Whiteq_bunny, was linked to my Google account (c****@gmail.com**). Around 1–2 years ago, I suddenly experienced login issues and discovered that the ...

My Brawl Stars account (#RPO9GUPP9) has been locked for 128 days due to a security restriction. When I try to log in, I see the message “Locked for security reasons.” This issue began after I suspected that someone else had accessed my account and contacted Supercell support to report it. Later, I r...

My Supercell ID was stolen, and someone gained unauthorized access to my Clash of Clans account. The intruder used my profile to post inappropriate content in clans, which is both embarrassing and damaging to my reputation in the game. What frustrates me the most is that this happened despite my acc...

Dear Supercell team, I am reaching out because the matchmaking system in your games has become extremely frustrating. Instead of focusing on creating new skins and cosmetic items, I believe the priority should be fixing the core gameplay issues that affect the player experience every single day. The...

I don't know why my Supercell account was banned, but I didn't do anything illegal while playing the game. I haven't had access to my phone for about 30-35 days, so I haven't been able to play Brawl Stars anyway. Now, when I try to log in from another phone, it says I'm permanently banned. Why am I ...

I am requesting the immediate removal of an unjust permanent ban placed on my Brawl Stars account (Player Tag: #JRCY0*). I have no idea why my account was banned, as I have never engaged in any behavior that violates the game rules. For the past 30–35 days, I didn’t even have access to my phone, so ...

I attempted to purchase a Diamond Pass from the Supercell Store, but the website kept showing an error message. I retried the transaction 2–3 times, and each time, the payment was taken from my card despite the purchase not going through. No refund has been issued so far. When I contacted the Super...

My Clash Royale account, previously linked to my Supercell ID under the email y************@gmail.com**, was stolen and the email address was changed without my permission. As a result, all my in-game friends were deleted, and I no longer have access to my player tag or any related account details. ...

The account shown in the attached photo belongs to me, and I played it actively until spring 2024. I had invested a lot of time and effort into it, unlocking costumes and making significant progress. However, after taking a break from the game due to sports activities, I changed my phone. During tha...

Hello Supercell, I have been experiencing a serious problem accessing my Clash Royale account through Supercell ID. When I try to complete the ID verification process to log in, I keep receiving an error message, and as a result, I cannot access my account at all. This is an older account that I hav...

To the Supercell / Clash of Clans Support Team, I'm a long-time player of Clash of Clans, and I'm writing to express my significant dissatisfaction with recent changes in the game. It feels like players who don't make in-game purchases are now systematically disadvantaged, which severely detracts fr...

I am experiencing a critical issue trying to log into my Supercell ID account, receiving a persistent warning stating that my login has been blocked due to "unusual activity." This prevents me from accessing my game entirely. Furthermore, while pushing for trophies, I consistently encounter an exces...

To the officials at Nulls Brawl, I believe it's time for the game to include all Brawl Passes from 2024 and 2025 up to their final stages. While I understand that a mod currently allows for this, it's only visible to those who created or use that specific mod. Given that Nulls Brawl is a game where ...

I am experiencing a severe issue with Brawl Stars regarding inconsistent pricing across different accounts. It's incredibly unfair that some accounts have much cheaper prices for items, while others, like mine, face significantly higher costs. For example, my sister's account can purchase items for ...

I am reporting a severe decline in the quality and fairness of Supercell's games and their overall policies, which have completely shifted away from being player-focused. The gameplay experience, balance, and matchmaking systems are deteriorating daily. It's clear that the core of your games is no l...

I made an in-game purchase through Supercell.com, and although the payment was successfully deducted from my account, the item I paid for never appeared in the game. I immediately reached out to their support team via the email address “s******@supercell.mail.helshift.com.” They responded saying tha...

My Clash Royale account was suddenly locked for no reason at all. I hadn’t violated any rules or done anything suspicious, yet I was blocked from accessing my own account without warning. I reached out to Supercell support for help, and they asked me to provide a screenshot, which I did immediately....

I recently asked to delete my Clash Royale account, and I was informed that there’s a 15-day waiting period in which I can cancel the request if I decide to reconsider. I followed the instructions and waited for 15 days, only to receive a warning that my account would soon be deleted. Unfortunately,...

I recently requested to delete my Clash Royale account. After submitting the request, Supercell informed me that the deletion process would take 15 days and that I could cancel it within that period if I changed my mind. I waited the full 15 days, and now I get a warning message saying my account wi...