Dear Supercell team, I am reaching out because the matchmaking system in your games has become extremely frustrating. Instead of focusing on creating new skins and cosmetic items, I believe the priority should be fixing the core gameplay issues that affect the player experience every single day. The real problem for many of us is not a lack of new costumes — it is the unbalanced matchups that make the game less enjoyable and discourage long-term play.
I have been experiencing repeated unfair matches where the opposing teams have a clear advantage, making it nearly impossible to compete. This issue significantly impacts player motivation and creates a sense of wasted effort.
I urge Supercell to address and improve the matchmaking algorithm as soon as possible so that players can enjoy fair, skill-based matches. A balanced competitive environment will do far more to retain loyal players than any new cosmetic content.
I am reporting a severe decline in the quality and fairness of Supercell's games and their overall policies, which have completely shifted away from being player-focused. The gameplay experience, balance, and matchmaking systems are deteriorating daily. It's clear that the core of your games is no l...
I’ve had enough! I lost 30 matches in a row because of an unfair matchmaking system. I was about to reach 1,000 trophies with Colt, but suddenly, I kept getting paired with players who had 10,000 trophies or less, while the opposing team had players with 60,000+ trophies! How is this fair? This sys...
Dear Supercell, I am extremely frustrated with your matchmaking system in Clash Royale. Thanks to your flawed system, I just lost -70 trophies, and it’s causing me a lot of problems. I’m struggling to progress because of these unfair matches, and now I can’t even make progress to hit 1000 trophies. ...
To the Supercell / Clash of Clans Support Team, I'm a long-time player of Clash of Clans, and I'm writing to express my significant dissatisfaction with recent changes in the game. It feels like players who don't make in-game purchases are now systematically disadvantaged, which severely detracts fr...
I've been playing Brawl Stars for years and truly enjoy the game, but I'm fed up with the random players I get matched with in competitive games. In every match I lose, I'm the star player while my teammates score zero kills and die eight times. I'm not blaming them because they might be new to the ...
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