I Face Stolen Supercell ID and Clash of Clans Account Misuse Despite Security Protection

My Supercell ID was stolen, and someone gained unauthorized access to my Clash of Clans account. The intruder used my profile to post inappropriate content in clans, which is both embarrassing and damaging to my reputation in the game. What frustrates me the most is that this happened despite my account having active security protection.

I immediately reported the incident to Supercell, but instead of speaking to an actual support representative, I only received automated replies from an AI system. For a company of Supercell’s size and reputation, relying solely on AI for handling serious account security breaches is deeply disappointing.

I have invested years into building my Clash of Clans account, and I need this matter resolved urgently. I am requesting Supercell to escalate my case to a human support agent, fully investigate the unauthorized access, and restore my account’s security. I expect prompt action and a clear explanation of how this breach occurred despite protection being in place.