My Supercell ID was stolen, and someone gained unauthorized access to my Clash of Clans account. The intruder used my profile to post inappropriate content in clans, which is both embarrassing and damaging to my reputation in the game. What frustrates me the most is that this happened despite my account having active security protection.
I immediately reported the incident to Supercell, but instead of speaking to an actual support representative, I only received automated replies from an AI system. For a company of Supercell’s size and reputation, relying solely on AI for handling serious account security breaches is deeply disappointing.
I have invested years into building my Clash of Clans account, and I need this matter resolved urgently. I am requesting Supercell to escalate my case to a human support agent, fully investigate the unauthorized access, and restore my account’s security. I expect prompt action and a clear explanation of how this breach occurred despite protection being in place.
My Clash of Clans account was hacked between 2:00 am and 8:00 am on August 24, and someone used Supercell ID to link it to another Gmail address. When I told Supercell about what happened, they sent me an automated message but didn't help me in any way. So, all the hard work I put into building up m...
I deleted my Brawl Stars account, but now I can’t recover it. The Supercell Automated Support (AI system) is completely useless—it doesn’t respond, and I’m stuck with no way to access my account. I have tried everything, but no recovery code is being sent. This is beyond frustrating! I’ve contacted...
I’ve been playing Supercell games for years, and now I’ve lost access to my account—not because I forgot my info, but because no one at Supercell is helping. I still have all the correct details: account ID, game history, email, and even device information. But despite submitting accurate answers, t...
My Supercell account has been hacked, and I cannot resolve the issue because I’m unable to reach live support. I tried using the automated response system to recover my account, but I’m not receiving the required message on my phone. I suspect this is due to account protection not being activated. ...
Someone gained access to my Clash Royale account, so I contacted Supercell Support for help. Instead of assisting me in recovering my account, they locked it and now require verification. I provided all the requested account details accurately, yet the automated Supercell bot keeps saying they canno...
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