Suno Pro Plan Not Activated After Payment

I purchased a monthly Pro Plan subscription through Suno AI for approximately $10, but my subscription still has not been activated. Although the payment was successfully charged to my bank card, the Pro Plan does not appear on my account, and I am unable to use the service.

When I log into my account and try to access the subscription, I receive the following error message: “Something went wrong – This purchase is already linked to a different account. Purchases cannot be transferred between accounts.” Because of this error, I am unable to use the package I paid for. I first experienced this issue on July 14, 2026, and it has remained unresolved ever since. The email address associated with my Suno AI account is o************@gmail.com.

I contacted Suno’s support team by email, but I have not received any response. As a result, the money I paid has effectively been wasted, while I am unable to access any of the benefits included with my subscription.

I request that my Pro Plan subscription be properly linked and activated on my current account. If this is not possible, I request a full refund of the approximately $10 I paid. I also expect Suno to investigate why my purchase is linked to a different account and provide a clear resolution to this issue.