Suno Keeps Rejecting My Card Even Though My Bank Approves the Payment

March 16 1:46 PM

I have been unable to make a payment on the Suno website using my TEB bank card since yesterday. I enter my card details on the payment page and complete the verification process using the security code sent by my bank. The transaction appears as successfully verified and approved on my bank’s side, but Suno repeatedly displays a “Your card was declined” error and the payment never goes through.

I have successfully used this same card on Suno before. In fact, my most recent payment on February 14, 2026, was completed without any issues. Since yesterday, however, I have attempted the payment approximately 21–22 times and received the same error every single time.

I contacted my bank to investigate the issue. The bank confirmed that there are no restrictions, blocks, or problems with my card or account and stated that the transactions are being approved successfully on their end. Based on this information, the problem appears to be related to Suno’s payment processing system rather than my bank.

I also contacted Suno support and received only an automated acknowledgment email. So far, I have not received any meaningful explanation regarding the cause of the problem or a solution. It is frustrating that a card previously accepted by the platform and currently approved by my bank is now being rejected without any clear reason.

I request that Suno review and resolve this payment issue, allow my card to be accepted again, and enable my payment to be processed successfully. I also expect a clear explanation regarding why my card is being declined despite successful bank authorization.

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