Suno Charged Me for Premier but My Account Still Shows Pro Membership

I had been using a Suno Pro subscription for a long time and recently decided to upgrade my account to a Premier membership. The payment was successfully charged to my credit card, and I also received a payment confirmation email showing that the transaction had been completed. Despite this, my account still does not display Premier status, and I am unable to access any of the features or benefits that are supposed to be included with a Premier membership.

In addition, I recently renewed my annual Pro subscription and do not want that payment to be wasted or ignored during the upgrade process. If there is a price difference between the annual Pro plan and the Premier plan, I expect Suno to clearly explain how that difference is calculated and what additional amount, if any, is required for the upgrade.

At the moment, I have paid for a higher-tier membership but continue to receive only the services associated with my previous subscription level. This has caused confusion and frustration, especially since the payment was accepted and confirmed.

I request that Suno review my account and payment records, provide a clear explanation of my subscription status, and upgrade my account to Premier without further delay. I also expect transparent information regarding how my existing annual Pro payment is being applied toward the Premier membership and what adjustments, if any, are necessary to complete the transition properly.