Suno Premium Cancelled After Payment Without Activating Features
I purchased a premium subscription for my Suno account via the Suno website on October 22, 2026. Although the payment went through, the premium features did not work on my account. After noticing that my premium access was not active, I contacted Suno Support by email to get help. Instead of solving the problem or activating my premium features, my subscription was cancelled, even though I had already paid for it. In the support email I received, it is stated that the renewal failed and that the subscription was manually cancelled, but I did not request a cancellation and I did not receive the premium service I paid for. I request that my premium subscription be reactivated for the full period I paid for and that my account be properly granted all premium features without any further issues. I would like this to be resolved as soon as possible and to be informed in writing when my premium is correctly reactivated.
