Suno Ended My One-Month Premium Subscription After Only 10 Days

I purchased a Premium subscription through Suno on my computer using the Turkey region and local pricing. On March 10, 2026, I paid approximately $28 with my Visa debit card (ending in 2030) and activated a one-month Premium membership. However, despite being sold as a monthly subscription, my Premium access was unexpectedly terminated on March 26, 2026, long before the end of the subscription period. The same issue occurred with a previous Premium membership that I purchased on February 4, 2026, which was also terminated early on February 27, 2026.

The receipt number for my most recent payment is 2171-3013-4811, and the invoice number is IKM5GRMH-0003.

I contacted Suno’s support team by email regarding this issue. Unfortunately, the only response I received was a generic message directing me to the company’s knowledge base. The response did not address my question, explain why my membership had been terminated early, or provide any meaningful solution. To this day, I have not received a clear explanation for why a subscription purchased as a one-month plan was ended after only a portion of the paid period had elapsed.

Selling users a monthly Premium package and then terminating access after only 10 days or at seemingly arbitrary times is not acceptable. I request that my Premium membership be corrected immediately, that all lost usage rights and remaining subscription days be fully restored to my account, and that Suno provide a clear written explanation detailing the reason for these early terminations.

If this matter is not resolved appropriately, I will consider pursuing all available legal remedies to protect my consumer rights and recover the benefits that I paid for but did not receive.