Suno Subscription Not Activated After Payment

I recently purchased a paid subscription to the Suno app through my mobile carrier, but my subscription still does not appear to be active. Although the payment was charged through my mobile line, I am unable to access or use any of the subscription benefits within the app.

Since there is currently no carrier notification or transaction record showing the payment, I am also unable to obtain a transaction number. I have not been able to find any live support or contact option within the app or through any other available channel, so I have no way to resolve this issue on my own.

I request that my subscription be activated immediately in exchange for the payment I have already made. If this is not possible, I request that the amount charged through my mobile line be fully refunded to me.