Suno Charges Monthly Subscription While Account Is Inaccessible
I have an individual Pro Plan subscription with Suno and have been paying approximately 400 TL per month, yet I have been unable to access my account for the past month. I originally created my account using my email address, but I no longer have access to that email address. As a result, I cannot log in or use my account.
On the first day the problem occurred, I contacted Suno’s support team by email. They requested some information from me, and I provided everything they asked for. However, I have not received any response for weeks. During this entire period, I have been unable to access my account while my subscription fees continue to be charged.
I request that access to my Suno account be restored as soon as possible so that I can once again access the songs I previously created. I also request that this issue be investigated and resolved promptly, considering that I am continuing to pay for a Pro subscription that I cannot access or use.
