For my September 11, 05:30 Antalya–Düsseldorf flight with SunExpress (reservation number XE22EB), I have repeatedly attempted to complete online check-in but at the final step I continuously receive the error “psoperation Exception.” Since my flight is tomorrow and I am traveling with my 5-year-old daughter, it is urgent that I check in online so we can sit together. I tried multiple times using both computer and phone, with Chrome and Safari browsers, yet the same error persists. I also contacted SunExpress customer service, but they only told me that if check-in is done over the phone, I would be charged an extra fee, and assured me that there was no problem with cookies or the system. Despite this, all of my attempts have failed, leaving me unable to secure seats with my child. My ticket is fully paid, and I did not agree to any extra services during booking. I urgently request that SunExpress resolve this issue immediately so I can complete my online check-in without errors and ensure that I am seated next to my daughter on this flight.
I'm experiencing a technical issue with SunExpress Airlines’ online check-in system. I’ve entered all my information correctly, double-checked each field, and followed every step of the process. However, right at the final step, I keep receiving a “PSS Operation Exception” error that prevents me fro...
I’ve been trying to complete my check-in for a SunExpress Airlines flight, but every single time I reach the final step, I get a “PSS Operation Exception” error. I’ve tried everything—different devices, browsers, even double-checked all my details, which are 100% correct—but the error keeps showing ...
On September 10, 2025, around 14:00, I attempted to complete online check-in for my SunExpress flight TQ9766 from Antalya to Pristina, but the system repeatedly displayed “element not found” and “operation error” messages, preventing me from finishing the process. I contacted SunExpress customer ser...
I booked a connecting SunExpress flight from Samsun to Antalya and then Antalya to Berlin, but I was unable to complete the online check-in. It seems like SunExpress intentionally prevents passengers from completing the check-in online, claiming a “system error,” just to charge a €5 fee at the airpo...
On August 25, 2025, I purchased an economy class ticket for SunExpress flight XQ7711 from Adana Mersin Çukurova Airport to Antalya Airport (PNR: RY39P9). I paid a total of ₺2,936 for this reservation. My scheduled departure time was 18:55. Several hours before the flight, I repeatedly tried to comp...
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