SunExpress Airlines made me wait at the counter for a while and then claimed that I was late. I wasn't informed about anything until I asked on my own, yet I was still blamed for whatever happened behind the counter. After waiting, I requested to speak with a manager, but I was told that there was no SunExpress manager available on-site. Then, I was pressured to purchase another ticket—for their own flight—for the next day. The audacity is staggering. Since then, the company has been trying to gaslight me, but I am demanding a refund for the second ticket, which cost €300. If this is not resolved, I will proceed with legal action.
I encountered an issue with SunExpress’s online check-in system, which wouldn’t allow me to complete the process due to a system error. As a result, I had to check in at the airport, where I was charged an additional fee. I explained the situation to the SunExpress staff at the counter, but they re...
I am absolutely furious with SunExpress! We arrived at the airport for our June 20, 2025, 1:15 PM flight, only to discover it was delayed! They "forgot" to inform us! The plane was supposedly at the gate, yet we were told there was no aircraft. There was no logical reason, no explanation, and most i...
I am extremely frustrated with SunExpress for their unfair treatment. Even though I had more than 45 minutes before departure, the staff delayed the process by focusing on baggage instead of issuing my boarding pass. As a result, they later claimed there wasn’t enough time for check-in and denied me...
I attempted to buy a ticket through SunExpress twice, only to have both attempts fail. After the first error, I contacted customer support, who suggested it was likely due to my internet connection and assured me the amount would be refunded. I even asked if re-trying would be an issue, and they con...
Due to a delayed SunExpress flight, I had to purchase tickets from another airline to reach my destination. However, the delays caused me to miss both flights, leaving me stranded. When I requested a resolution or compensation, SunExpress rejected my request outright without any consideration for th...
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