1

Damaged Stroller and Missing Items on XQ743 London to Gaziantep Flight

Damaged Stroller and Missing Items on XQ743 London to Gaziantep Flight
Erden
August 17, 2024 1:29 AM122

During my XQ743 flight from London to Gaziantep, I was disappointed to find that my stroller had a broken wheel upon arrival (the wheel is missing). Someone tampered with my locked suitcase and now my tea, coffee, and knife set are nowhere to be found. The lock was different from how I had left it; I had made sure it was secured in the middle of the zipper, but it had been relocked at the end. Our luggage was delivered late, and unfortunately, a majority of the bags, including ours, suffered damage or tampering. Our return to Turkey was filled with anticipation, but unfortunately, our excitement was overshadowed by this particular experience. It would be greatly appreciated if your staff could receive more regular monitoring. Thanks a lot.

Comments

Similar Complaints

Sunexpress Munich-Ankara Flight Left Without Our Luggage

Gökberk
August 15, 2024 3:34 PM104

On August 14, 2024, I was on Sunexpress flight XQ0715 from Munich to Ankara. First, we were boarded late, and then we we...