Sugo blocks me from signing up again saying 'device abnormal'—how can I fix this?

I am writing regarding an issue with my Sugo account and device access on my iPhone. On 30 November 2025, I was suddenly logged out of the Sugo app, and since then it appears that my device has been banned from using the service. This happened without any prior sign, warning, or explanation, and I h...

I need my device unblocked so I can access my Sugo account again. I have important data that I must finish, and being locked out is causing real trouble for me. Please process my request and restore my access as soon as possible.

Hello, I recently turned 18 and I currently have no source of income. Because of that, I opened a Sugo “women’s account” in hopes of earning money. As a result, my device was banned, and I deeply regret creating that account. I received a device ban, and I promise that something like this will never...

For more than a month, I have been unable to log into the Sugo Live Chat app on my Android device. Whenever I try to sign in, I receive an error message that says, “The device cannot log in abnormally.” This issue persists on both Wi-Fi and mobile data. I tried deleting and reinstalling the app, res...

I haven’t been able to register on the Sugo app for about six months using my Huawei P40 Lite. I had successfully registered and chatted several times on the same device before, but now when I try to sign up, I get an error message that says, “Abnormal device — registration not allowed.” My phone is...

About 2–3 months ago, my Sugo account with the username “Afra” was permanently banned on my Apple device, and since then I have been unable to use the platform properly. After my account was closed, I tried to create a new one, but every attempt results in the message “function restricted.” Even whe...

I previously deleted my Sugo account, but when I recently tried to reopen it, I encountered the error message: “Mevcut cihaz anormal kaydedilemiyor” (Device abnormal, cannot be registered). For about one month, I have been trying repeatedly to log back in using the same phone number and email addre...

While I was actively using the Sugo app and chatting, my account was suddenly suspended without any warning or explanation. I now appear to be device banned, as I can no longer access the app at all—not even to see what the issue might be. This happened out of nowhere, and I have no idea what trigge...

I am trying to open a new account on Sugo, but every time I attempt it, I receive the error message: "Current device is abnormal and cannot be registered." I already have two active accounts, but I am unable to create a third one. If there is a device or account restriction in place, I kindly reque...

I am trying to open a new account on Sugo, but I keep receiving the message "Current device is abnormal and cannot be registered." I even tried using my mother's phone, but the same error appeared there as well. I already have two active accounts, but I am unable to create a third account. If there...